LADWP Customer Service is available to both residential &commercial customers. LADWP phone number is available 5 days a week in officetimings to discuss problems. You can contact LADWP at 1-800-342-5397 if thereis any problem or outage. This number is available 24/7 for residential customers.LADWP offers different numbers for different consumer types. If you suspect anytype of emergency situation you should leave the area right away and call 911.
If you have problems for LADWP bill payment you candiscuss the problem on these customer service phone numbers. No matter whichtype of issue is they will guide you throughoutthe process.
Customer service phone number is the best method in case ofemergency or outages. Don’t use email contact for instant action relatedissues. LADWP customer service representatives are available 24/7 to assist youwith issues and problems. Website sometimes asks for LADWP login to verify youridentity to further continue with your issue.
LADWP Customer Service for Residential consumers
1-800-342-5397
Mon – Fri: 7 am – 7 pm
Saturday: 7 am – 2 pm
Sunday: Closed
Holidays: Closed
Note: LADWP phone number above is available 24/7 for emergency and outage calls
LADWP Customer service TDD
1-800-HEAR DWP (1-800-432-7397)
HEARING/SPEECH IMPAIRED helpline
Mon – Fri: 7 am – 7 pm
Saturday: 7 am – 2 pm
Sunday: Closed
Holidays: Closed
Note: LADWP phone number above is available 24/7 for emergency and outage calls
LADWP Customer Service for Commercial Consumers
1-800-499-8840
Mon – Fri: 7 am – 6 pm
LADWP Customer Service for Ownes Valley
760-873-0251
Mon – Fri: 8 am – 4 pm
For Owens Valley customers only
760-873-0450
After hours electric outage
LADWP CustomerService Email
Customers can also send emails to customers. Although thecontact method via email is a bit slow, but it works for nominal problems. Severenature issues must be solved via customer service phone number. You can submityour query at the official website via Sendus an Email feature. You can fill up a form to submit your request.
List of forms available includes.
- Customer services
- Billing issues
- Utility service theft/tampering
- Login/websiteissues
- General information/others
- Building benchmarking
Contact LADWP at mailing address for letters
- LADWP General Correspondence
P.O. Box 51111
Los Angeles, CA 90051-0100
- LADWP Consumer Rebate Program
Rebate Processing Center
P.O. Box 51111, Room 1019
Los Angeles, CA 90051-0100
- Owens Valley / Bishop CSC
300 Mandich Street
Bishop, CA 93514
Between Fowler and Main (US 395)
(Open 8 am to 4 pm)
- LADWP Low Income Discount Program
LIDP, Room L63
P.O. Box 515407
Los Angeles, CA 90051 6707
- LADWP Payments
P.O. Box 30808
Los Angeles, CA 90030-0808
(Please write your Account Number on the check and include payment stub if possible)
- LADWP Non-Residential Rebate Programs
111 N. Hope Street, Room 1063
Los Angeles, CA 90012-2607