How LADWP Pay Bill service can help customers

LADWP pay bill service is an online account feature whichenables customers to make bill payments on electricity and water utilities fromthe Los Angeles Department of Water andPower. Moreover, it considered the largest municipal utility in the United States. which serves around 4 millioncustomers both commercial and residential.

LADWP Pay Bill – All Options

LADWP pay bill service allows multiple payment options bothonline and offline. The online options include

  • One Time payment
  • Automatic payment
  • Pay by phone
  • Payment by mail
  • Pay in person
  • Wire transfer

If you don’t have internet access you may select any offline option including pay by mail, by phone, wire transfer or in person payment. Having issues while using the service, then contact LADWP customer service and discuss your problem to get a solution.

Such payment options aimto make it convenient for customers to submit bill payments. Moreover, thisalso prevents and helps out to avoid extra charges of $50 or more tore-establish the service after disconnection due to non-payment. Besides to all above such services also helpout to stay green and making the atmosphere sustainable for future generations.

LADWP Online Bill Payment Options

1.     One Time Payment

This service is free of charge and you can pay with yourcredit card (Visa or MasterCard) or from your checking/savings account. You canpay the bill either one time or can save bank info to pay in future. You haveto manually authorize the one-time payment of the bill from DWP login.

  • Login to your LADWP account and from the leftupper section click on ‘Pay Bill’.
  • From the newscreen select the ‘One Time Payment’ TAB
  • Next click on ‘Pay the Current’ balance optionor select ‘Other amount’ which suits you better
  • Now select the way of payment account or creditcard. Then enter all the banking details.
  • After clicking ‘Next’ button and then REVIEWyour payment details.
  • Select the LADWP terms and privacy policy thenclick on ‘Submit & pay’
  • Note down your transaction confirmation number

2.     Online Automatic Payment

Login to your LADWP account and set up an automatic ‘direct debit’ for the amount due in your LADWP account. This automatic payment can be either issued with a checking/savings account or with a credit card (Visa or Mastercard). All automatic payments will take around 10 days (business days) to complete after the bills is issued in each billing cycle. There are multiple benefits of automatic payments which includes;

  • Bills are paid on time
  • Free to use (no charges)
  • No cost for checks or postage stamps
  • Paperless green environment

LADWP Pay Bill Offline Options

1.     Pay by phone

One can pay DWP bills by using phone helpline. The residential customers can call on 1-877-697-2939 (1-877-MyPAYDWP). Thisnumber is available 24/7 and you will need a banking account checking/savingsor a credit card to pay the bill.

Keep some things handy while making a call on this phonenumber. Must have your account number, 4-digit access code, routing number orcredit card number are some items you have to provide. The service is free ofcharge and you can also save the banking details for future payments.

2.     Pay by Mail

One can also send payments to LADWP by using mail service justyou have to enter your account number on the check and the amount stub. Thensend it to the following address;

LADWP
P.O. Box 308808
Los Angeles, CA 90030-0808

3.     Pay in Person

Customers can also pay LADWP bills at customer servicecenters. You can find LADWP customer services center near you. Here is a full listof LADWP customer service centers from where you can select your option.

LADWP service centers accept VISA and MasterCard for billpayments at counters. Two most famous customer service locations are;

Los Angeles Area
Monday – Friday
9:00 a.m. – 5:00 p.m.

Owens Valley
Monday – Friday
8:00 a.m. – 4:00 p.m.

4.     Wire Transfers

Residential customers can use this option for bill payment. Youcan pay the bill at any Western Unionoffice in the world. They will ask you for Customer’s name, account number,amount of bill, the payment you need toprocess Quick Collect check will be wired to LADWP.

Note:Western Union may charge a fee for this service.

Other bill payment options by LADWP

1.     Pay Plan

If you are late on a bill or have any other past due to balances then you are eligible on thispayment plan. If you want to enroll for this payment plan go to your Account summary andclick on ‘Pay Plan’ option from the endof the page.

  • Option #1– 30% Initial Payment / 3 Months Pay Plan*
  • Option #2– 50% Initial Payment / 4 Months Pay Plan*
  • Option #3– Payment Extension*
  • Option #4– 20% Initial Payment / 6 Months Pay Plan*

*Each of these options have furtherdetails. You can get those details at the official website Pay Plan details page.

2.     Financial Assistance

If you are having issues while paying your bills then youcan consider this option.

  • Unable to pay the bill on a due date. Contact LADWP before the bill becomes overdue.
  • LADWP offers discounted rates to senior/disabledcustomers and for low-income customers.
  • This program is also available to other eligiblecustomers
  • Here is a fulllist of options available to customers under financial assistance program.